Winter Crisis Program Helps Manage Energy Costs

The Community Action Council of Portage County wants to remind residents that the Winter Crisis Program and the Percentage of Income Payment Plan Plus can help manage energy costs during these cold winter days.
The Winter Crisis Program, a component of the Home Energy Assistance Program, provides assistance to eligible households that are threatened with disconnection, have been disconnected or have less than a 10-day supply of bulk fuel.  The gross income of eligible households must be at or below 175% of the federal poverty guidelines.  For a family of four the 30 days income must be at or below $3,775.21 or 45,062.50 annually.  Individuals interested in receiving Winter Crisis Assistance must have a face-to-face interview.  To schedule an appointment you can call CAC’s automated appointment system at 877-298-4307, or go online to www.capappointment.com.  This system will walk you through making an appointment.  You MUST accept your appointment date and time, and get a confirmation number for the appointment making process to be completed.  You must bring the confirmation number to your appointment.
CAC also offers walk-ins for those who are unable to schedule an appointment.  Walk-ins are seen on a first come first serve basis.  Walk-ins at our Ravenna office are on Tuesday, Wednesday, and Thursday mornings.  The doors open at 8:00am, and we see the first 24 clients.  We also have walk-ins (Walk-in sites see the first 7 households) at the following satellite centers throughout Portage County:

• Kent Free Library ( 312 W Main St, Kent) on Mondays from 10-12.
• The Garrettsville Library (10482 South St, Garrettsville) on the first and third Tuesdays of each month from 10-12.
• The Portage County Senior Center (705 Oakwood, Ravenna) on Wednesdays from 9-11.
• The Atwater Townhall (1219 State Route 183, Atwater) on the first and third Thursday of each month from 9-11.
• The Renaissance Family Center (9005 Wilverne Ave, Windham) on Fridays from 9-11am. 

The Percentage of Income Payment Plan Plus (PIPP Plus) allows eligible customers to pay their utility bills based on a percentage of the household income.  This makes monthly payments more affordable year-round.  To be eligible for the PIPP Plus program, a customer must have electric or gas service that is regulated by the Public Utilities Commission of Ohio (PUCO), and must have a total household income which is at or below 150% of the federal poverty level. For a family of four the 30 days income must be at or below $3,218.75 or $38,625 annually.
To learn more about the programs call CAC at 330-297-1456 and press 0 for the receptionist.   Customers must be income eligible, and provide all necessary documentation to be approved for assistance. 
The Winter Crisis Program ends March 31st, 2020.