Community Action Council of Portage County (CAC) is still accepting call-ins for the Summer Crisis Program (SCP). The program runs through September 30th, and may be able to assist households with a portion of their electric bill and provide a window air conditioner and/or fan to help with summer heat.
To be eligible, households must be at or below 175% of poverty, and meet one of the following criteria:
CAC will continue to have call-ins Monday through Thursday mornings starting at 8am. Call-ins are limited and will be first come first serve until all available appointments have been filled for the day. These appointments go very quickly and are generally filled by 8:30am.
To determine eligibility, you will be required to provide the following documents:
To can apply online for HEAP and PIPP visit www.energyhelp.ohio.gov
Portage County residents can get on the call-in schedule by calling 330-297-1456 ext 0. If you would like to speak to someone, call 330-297-1456 and press 1 for HEAP. At this time scheduled appointments are booked through September 30th, however if there are cancellations, appointments may become available. To check appointment availability call our toll free appointment line 234-703-4303.
The Community Action Council of Portage County is administering the Summer Crisis Cooling Program from July 1st through September 30th.
This program can provide assistance on electric bills, and families may be eligible for a window air conditioning unit and/or fans.
To qualify for assistance, households must be at or below 175% of the federal poverty guidelines, and meet one of the following criteria:
Call-ins are available via phone interview on Monday, Tuesday, Wednesday, and Thursday starting at 8:00am until all available appointments are scheduled. To schedule a same day call-in appointment call 330-297-1456 ext 0. Do not leave a message, by the time messages are returned, all appointments are booked.
If you have additional questions not related to making an appointment, you can call CAC at 330-297-1456, and press option 1 for HEAP.
Summer Crisis Program Starts July 1
The Ohio Development Services Agency and CAC of Portage County will help income-eligible Ohioans stay cool during the cold summer months. The Home Energy Assistance Summer Crisis Program provides eligible Ohioans assistance paying an electric bill or assistance paying for central air conditioning repairs. The program runs from July 1 until September 30.
To apply for the program, clients are required to schedule an appointment with CAC. Appointments can be scheduled by calling 234-703-4303, or via the web at https://cap.appointments.com .
Clients need to provide the following documents to complete an application:
The Summer Crisis Program assists low-income households with an older household member (60 years or older), that can provide physician documentation that cooling assistance is needed for a household member's health, have been diagnosed with COVID-19, have a disconnect notice, have been shut off, are trying to establish new service on their electric bill, or require air conditioning. Conditions can include such things as lung disease, Chronic Obstructive Pulmonary Disease, or asthma.
For more information about the features of the Summer Crisis Program, contact CAC at 330-297-1456 option 1. To be connected to your local Energy Assistance provider call (800)282-0880 (hearing impaired clients may dial 711 for assistance), or visit www.energyhelp.ohio.gov.
The Community Action Council of Portage County, Inc. will have funding available for Portage County households that meet program requirements. This year’s benefits include electric bill payments, window a/c units, fans, and a/c repair for central air. Each household’s benefit is $500.00 for electric bill assistance PLUS central air repair, an A/C unit, and/or tower fans. Certain conditions apply for these additional benefits.
It is strongly recommended that you make an appointment. Appointments
Call 234-703-4303 toll free, or online at https://cap.appointments.com. Scheduled appointments will be conducted via telephone interview. An Intake Specialist will call client at the date and time of their appointment, to start an application, and discuss the documents that are required, and how to get the documents turned in.
Open Call insIf you are unable to get an appointment, you may call in Monday through Thursday mornings starting at 8:00am until all call in appointments are full.An Intake Specialist will call clients at the date and time of their appointment, to start an application, and discuss the documents that are required, and how to get the documents turned in. For more information on the program, to obtain a medical eligibility form, or to obtain information on other agency programs and services, please access
the agency’s website at www.cacportage.net/heap.html
EligibilityTo be eligible, the household has to be at or below 175% of the federal poverty guidelines, AND meet one of the following criteria:
The income guidelines for the Summer Crisis Cooling program are as follows:
Household Size 30 Day Income 175% Annual Income 175%
1 $1,852.60 $22,540
2 $2,505.62 $30,485
3 $3,158.63 $38,430
4 $3,811.64 $46,375
5 $4,464.66 $54,320
6 $5,117.67 $62,265
7 $5,770.68 $70,210
8 $6,423.70 $78,155
Add'l Person $653.01 $7,945
CACPORTAGE.NET | 330-297-1456