URGENT MESSAGE
REGARDING HEAP/PIPP
​PROGRAM

Due to the declaration of a state of emergency for Ohio regarding COVID-19, effective immediately, HEAP customers who are below the required income threshold enrolling in the Percentage of Income Payment Plan Plus for the first time or applying for the Winter Crisis Program are not required to come to Community Action Council of Portage County to apply.

The HEAP Winter Crisis Program has been extended until MAY 1, 2020.

Community Action Council of Portage County will continue to process applications online and receive paper applications.

Community Action Council of Portage County will also complete scheduled appointments over the phone until further notice.

Customers that currently have a scheduled appointment must be available to complete the application process over the phone during their scheduled appointment time.

The required documentation needed for HEAP can be

• dropped off at 1036 W. Main Street, Ravenna,
• faxed to 330-297-1463 ,
• emailed to info@cacportage.net, or
• apply on-line at www.energyhelp.ohio.gov.​  

For more information please contact CACPC at 330-297-1456 and press "0" for the operator.