Due to the declaration of a state of emergency for Ohio regarding COVID-19, effective immediately, HEAP customers who are below the required income threshold enrolling in the Percentage of Income Payment Plan Plus for the first time or applying for the Winter Crisis Programare not required to come to Community Action Council of Portage County to apply.
The HEAP Winter Crisis Program has been extended until MAY 1, 2020.
Community Action Council of Portage County will continue to process applications online and receive paper applications.
Community Action Council of Portage County will also complete scheduled appointments over the phone until further notice.
Customers that currently have a scheduled appointment must be available to complete the application process over the phone during their scheduled appointment time.