Winter Crisis Program (WCP) is a federally funded program administered in Portage County by CAC, and is available to provide assistance once per heating season (November 1st - March 31st) to eligible low-income households that are disconnected, threatened with disconnection, or have less than a ten-day supply of bulk fuel. Customers must be below 175% of the federal poverty guidelines for past 30 days.
WCP will restore or maintain the primary heat source and/or secondary energy source up to State of Ohio maximum benefit of $175. Users of fuel oil/propane may receive a benefit of up to $750. Users of wood, coal and pellets may receive a benefit up to $450. The benefit is based on the total dollar amount needed to resolve the crisis situation for the primary and/or secondary energy source, and does not cover total debt owed by the client. A client co-payment may be necessary to resolve the crisis.
Appointments can be made by calling our agency at 330-297-1456, option 1. We have an automated appointment system that is available 24 hours per day to schedule an appointment.
Regular HEAP CAC offers the Home Energy Assistance Program (HEAP), which is a federally funded program administered by the Ohio Development Services Agency. It helps eligible Ohioans pay their home energy bill The benefit is applied directly to a customer's utility bill or bulk fuel bill.
Summer Crisis Cooling (SCP) Between July and August each year, CAC operates the Summer Crisis Cooling Program, or Summer HEAP. Regulations for this program may vary slightly from year to year. Under this program, any individual over 60 or with a respiratory condition may receive a one-time payment on their electric bill, and may be eligible for a new window air conditioner and/or fans. All applicants must also meet income guidelines. Contact CAC for more information at 330-297-1456 or via email at firstname.lastname@example.org .
ELIGIBILITY REQUIREMENTS In order to be eligible for HEAP, a household income must be at or below 175% of the federal poverty guidelines for the program. The guidelines are listed below:
Below are the current Federal Poverty Guidelines for 2018-2019: