HWAP Program Assistant/Clerical
The Clerical Assistant for Energy Programs is generally responsible for providing assistance to the Director of Energy Efficiency & Housing on a variety of programmatic, client, and consumer issues related to assigned programs, including the Home Weatherization Assistance Program (HWAP), First Energy/Community Connections, Project HOPE, PRC Home Repair Services, Housewarming, USF/Electric Partnership Program, the Home Energy Assistance Program (HEAP), the City of Kent Furnace Replacement Program, and others that may be developed from time to time.
SALARY AND BENEFITS:
Salary range existing for position; placement in that range contingent upon available funding. Is generally a full-time position but may be part-time if adequate funding is not available. Great opportunity for organizational advancement. Full benefit package, including hospitalization, agency pension plan, and short-term disability program available.
Community Action Council will consider all qualified applicants for employment without regard to race, religion, color, sex/gender, military status, national origin, disability, age, sexual preference or ancestry.
All staff are required to wear masks and follow other safety protocols.
Due to COVID 19, there is no direct contact with customers and all contact is by phone and emails.
Intake Specialist/Case Manager
The Intake Specialist is responsible for the provision of all intake, outreach, and data entry functions related to the provision of emergency and other services under the
Home Energy Assistance Program, including Winter Crisis operations, Summer Crisis Cooling operations, PIPP, Regular HEAP, and mandated activities under the Ohio Community Energy Assistance Network (OCEAN) and HEAP Portal. Also responsible for Intake, outreach, and data entry for other utility assistance programs as funding sources are available in conjunction with HEAP Services.
The Intake Specialist reports directly to the HEAP Coordinator, can either be full or part- time, and may classified as permanent, temporary, or seasonal. The Intake Specialist position is classified as hourly and non-exempt. Must be able to think creatively and work independently, including remotely.
SALARY AND BENEFITS
Hourly employee and salary range existing for position; placement in that range contingent upon available funding and status. Position may be full-time, part-time, temporary, or seasonal depending on agency needs and funding. Full benefit package, including hospitalization and agency pension plan, available if full-time permanent.
The Community Action Council of Portage County is an “at-will employer” and all employment relationships are on an at-will basis.
All staff are required to wear masks and follow other safety protocols. Due to COVID 19, there is no direct contact with customers and all contact is by phone and emails.