Community Action Council of Portage County, Inc.

CAC CONTINUES TO OFFER HOME HEATING ASSISTANCE Residents can get funding for fuel

12/21/2018

The Community Action Council of Portage County’s Winter Crisis Program (Emergency HEAP) began on November 1st, 2018 and will continue thru March 31st, 2019. CAC is continuing to make appointments and have walk-in days at multiple locations around Portage County for households in need of assistance. Since the program began in November,CAC has provided a variety of utility assistance to over 4.000 families.
To schedule an appointment to meet with an Intake Specialist please call CAC at our toll free number at 1-877-298-4307 or locally at 330-297-1456 and choose option 1 to schedule an appointment. Appointments are scheduled up to 3 weeks in advance and must be made through the Agency’s 24 hour Interactive Voice Response scheduling system. CAC continues to offer walk-ins at its Ravenna office every Tuesday, Wednesday, and Thursday between 8:00 am and 11:00 am, and will see the first 24 households. Eligibility for the Winter Crisis Program is based on 175% of the Federal Poverty Income Guidelines, or roughly $43,925/year for a family of 4 or $3,660.42/month. Customers must also participate in a payment plan if requesting assistance with a Dominion East Ohio Gas or Ohio Edison utility bill, such as PIPP PLUS or another utility sponsored plan. CAC can assist families in applying for PIPP Plus during the appointment or an application can be submitted directly to Columbus.
CAC is also operating additional satellite offices throughout Portage County. HEAP Satellite centers are at The Kent Free Library (1115 Franklin Avenue in Kent); The Renaissance Family Center (9005 Wilverne Drive in Windham); The Garrettsville Library (10482 South St. in Garrettsville); The Portage County Senior Center (705 Oakwood St. in Ravenna); and the Atwater Town Hall (1219 State Route 183 in Atwater). Please call 330-297-1456 and choose option 1 for more information about satellite days and times.
It is important that customers bring all of the necessary documentation with them for both walk-ins and appointments. This includes the most recent 30 days of income for all household members 18 and older, most recent utility bills, proof of citizenship for all household members, social security cards and proof of disability if disabled. All households have their own unique circumstances, and may be asked for additional documentation at the time of the face to face interview.
A variety of benefits are available through HEAP depending on each family’s needs, and CAC has other programs that may help reduce heating costs for Portage County families as well. CAC is located at 1036 West Main in Ravenna, Ohio and is open Monday thru Friday between 8:00 am and 4:30 pm. For additional information, please contact CAC at 330-297-1456 or by e-mail at info@cacportage.net.

Residents can get funding for fuel COMMUNITY ACTION COUNCIL OFFERS HOME HEATING ASSISTANCE

11/28/2018

The Community Action Council of Portage County and Ohio Development Services Agency will help Ohioans stay warm during the cold winter months. The Home Energy Assistance Winter Crisis Program provides eligible Ohioans heating assistance. To qualify for the Winter Crisis Program, a household must be threatened with disconnection, have been disconnected or have less than a 25 percent supply of bulk fuel. The household must also have a gross income at or below 175 percent of the federal poverty level. For a family of four the annual income must be at or below $43,925. The program runs from November 1, 2018 until March 31, 2019, and you can make appointments beginning on October 22, 2018.
Individuals interested in receiving Winter Crisis assistance must have a face-to-face interview. Customers must bring the following items to their appointment:

30 days of income for all adult household members(self-employed individuals are required to bring 12 months of income and tax return; seasonal workers need most recent 12 months of income)
copies of their most recent energy bills
list of all household members with Social Security numbers and birth dates
proof of U.S. citizenship/legal residency for all household members
proof of disability if disabled

It is important that you bring all of the necessary documentation with you when you arrive for an appointment, or come for a walk-in. If all necessary documentation is not provided, you will not be seen by an Intake Specialist. All households have their own unique circumstances, and you may be asked for additional documentation at the time of your face to face interview.

Any family or individual can call our new toll free number (877-298-4307) to schedule an appointment or 330-297-1456 #1. Appointments are scheduled up to 3 weeks in advance and must be made through the Agency’s 24 hour Interactive Voice Response scheduling system.
CAC also offers walk-ins at our Ravenna office on Tuesday, Wednesday and Thursday at 8:00 am, and will see the first 24 households that have all necessary documentation. We also have 5 walk-in satellite offices throughout Portage County. HEAP Satellite centers are located at The Kent Free Library (1115 Franklin Avenue in Kent); The Renaissance Family Center (9005 Wilverne Drive in Windham); Garrettsville Library ( 10482 South St. in Garrettsville); The Portage County Senior Center (705 Oakwood St. in Ravenna); and the Atwater Townhall (1219 State Route 183 in Atwater). For more information about satellite days and times, contact the agency at 330-297-1456 (press 0 for receptionist)
For more information, please call 330-297-1456 and use extension 236.

COMMUNITY ACTION COUNCIL OFFERS HOME HEATING ASSISTANCE: Residents can get funding for fuel

10/23/2018

30 days of income for all adult household members(self-employed individuals are required to bring 12 months of income and tax return; seasonal workers need most recent 12 months of income)
copies of their most recent energy bills
list of all household members with Social Security numbers and birth dates
proof of U.S. citizenship/legal residency for all household members
proof of disability if disabled

Summer Crisis Program Ends August 31st

8/23/2018

Community Action Council of Portage County (CAC) is still accepting appointments and walk-ins for the Summer Crisis Program (SCP). The program runs through August 31st, and may be able to assist households with a portion of their electric bill and provide a window air conditioner and/or fan to help with summer heat.

Residents who are participants in the PIPP+ program are not eligible for electric bill assistance, but may be eligible for an air conditioner or fan, unless they are in default under PIPP+. CAC strongly encourages families on PIPP+ to remain current with all payments and re-verify when there is a change in household income.

To be eligible, households must be at or below 175% of poverty, be over age 60, or be able to provide physicians statement that electric service is essential to the health of a household member. In order to be eligible for an air conditioner, you may not have received one through HEAP for the past 3 program years.

CAC will continue to have walk-ins on Tuesday, Wednesday, and Thursday mornings from 8-11am. Walk-ins are limited to the first 12 households.

To determine eligibility, the following documents must be brought to your appointment/walk-in: most recent 30 days of household income(unless self-employed or seasonal, then 12 months of income is required), most recent gas bill, most recent electric bill, social security numbers for all household members, proof of citizenship (can be birth cert or soc sec card) for ALL household members, proof of age if 60 or older, medical form if under 60 years old, proof of disability if applicable, if claiming zero household income your specific situation will require other documents, and tax transcripts for all adult household members may be needed, sometimes individual circumstances require additional documentation.

Call CAC at 330-297-1456 and press option1, to make an appointment, or 0 if you have questions. CAC is located at 1036 West Main Street in Ravenna.

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CAC CONTINUES TO OFFER HOME HEATING ASSISTANCE Residents can get funding for fuel

Residents can get funding for fuel COMMUNITY ACTION COUNCIL OFFERS HOME HEATING ASSISTANCE

COMMUNITY ACTION COUNCIL OFFERS HOME HEATING ASSISTANCE: Residents can get funding for fuel

Summer Crisis Program Ends August 31st

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