Portage County Residents can still apply for Summer Crisis Program Assistance: Program ends September 30th

Community Action Council of Portage County (CAC) is still accepting appointments and call-ins for the Summer Crisis Program (SCP).  The program runs through September 30th and may be able to assist households with a portion of their electric bill and provide a window air conditioner and/or fan to help with summer heat. 

To be eligible, households must be at or below 175% of poverty, and meet one of the following criteria:

• An electric bill that is in danger of disconnect, OFF, needs new service established or transfer of service.
• An electric bill with PIPP default, or wants to enroll on PIPP
• A household member that is 60 or older.
• A statement signed by a physician that states a household member has a medical condition that would be improved by continued electric service or air conditioning. 
• To be eligible for an air conditioner or fan(s), you may not have received one for the past 3 program years (2021, 2022, 2023).

CAC will continue to have call-ins Monday through Thursday mornings starting at 8am.  Call-ins are limited and will be first come first serve until all available appointments have been filled for the day.  These appointments go very quickly and are generally filled by 8:30am.   Portage County residents can get on the call-in schedule by calling 330-297-1456 ext 0.  If you would like to speak to someone, call 330-297-1456 and press 1 for HEAP.  ​

To determine eligibility, you will be required to provide proof of income, citizenship, utility bills, detailed information about all household members, and proof of age and/or disability if applicable.   

• If claiming zero household income your specific situation will require additional documents, and tax transcripts for all adult household members may be needed.
• Individual circumstances sometimes require additional documentation.

All HEAP services are offered via phone interview.
You do not need an appointment to apply for HEAP and PIPP, or to re-verify PIPP.  You can visit www.energyhelp.ohio.gov to start an online application.  You can also print out an application fill it out and drop it in our drop box with all required documents at 1036 West Main St, Ravenna. 

At this time scheduled appointments are booked through September 26th, however if there are cancellations, appointments may become available.  To check appointment availability call our toll free appointment line 234-703-4303.