Due to the declaration of a state of emergency for Ohio regarding COVID-19, effective immediately, HEAP customers who are below the required income threshold applying for Utility Assistance are not required to come to Community Action Council of Portage County to apply.
The HEAP Summer Crisis Program started on July 1st and will be available through September 30th.
Community Action Council of Portage County will continue to process applications online and receive paper applications.
Community Action Council of Portage County will also complete scheduled appointments over the phone until further notice.
Customers that currently have a scheduled appointment must be available to complete the application process over the phone during their scheduled appointment time.