Click Residents can get funding for fuel
The Community Action Council of Portage County’s Winter Crisis Program (Emergency HEAP) began on November 1st, 2016 and has assisted approximately 2,600 families with utility assistance totaling nearly $221,000. CAC is continuing to make appointments and have walk-in days at multiple locations around Portage County for households in need of assistance. The Winter Crisis Program will continue thru March 31st, 2017 according to Tina Strausser, HEAP Coordinator.
To schedule an appointment to meet with an Intake Specialist please call CAC at 330-297-1456 and choose option 1 to schedule an appointment. Appointments are scheduled up to 3 weeks in advance and must be made through the Agency’s 24 hour Interactive Voice Response scheduling system. CAC continues to offer walk-ins at its Ravenna office every Tuesday, Wednesday and Thursday between 8:00 am and 11:00 am, and will see the first 24 households. Customers must participate in a payment plan if requesting assistance on Dominion East Ohio Gas or Ohio Edison, such as PIPP PLUS, or another utility sponsored plan. CAC can assist families in applying for PIPP Plus during the appointment or families can submit an application directly to Columbus. Applications for PIPP Plus should not be dropped off at CAC.
CAC continues to offer walk-ins at HEAP Satellite locations around Portage County, including the Kent Free Library on Mondays, Portage County Senior Center on Wednesdays, Windham Renaissance Family Center on Fridays, Atwater Town Hall every first and third Thursday, and the Garrettsville Public Library every first and third Tuesday of the month. For additional information about satellite locations and times, you can call our IVR at 330-297-1456 option 1 and say "walk-in", and for a list of needed documents say "list".
Households at or below 175% of the poverty level should be eligible for emergency assistance. Customers must be income eligible, and provide documentation to be approved for assistance. A variety of benefits are available through HEAP depending on each family’s needs, and CAC offers other programs that can help reduce heating costs. CAC is located at 1036 West Main in Ravenna, Ohio and is open Monday thru Friday between 8:00 am and 4:30 pm. For additional information, please contact CAC at the phone numbers above or by e-mail at email@example.com.
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